bh99 Terms and Conditions — Complete Platform Usage Rules

1 General Provisions

Bh99 (hereinafter referred to as the "Platform", "we", or "us") is an online betting and gaming service provider. These terms and conditions have been drawn up in accordance with the guidelines of international licensing authorities.

By using the bh99 website, mobile app, or any related service, you confirm that you have read these terms and conditions and agree to be bound by them. If you do not agree with any of the terms, please refrain from using the platform.

This document has been prepared for users in Bangladesh. In the event of any dispute over interpretation, bh99's decision shall be considered final.

2 Eligibility & Registration

To create an account on bh99, you must meet the following eligibility requirements:

• You must be at least 18 years of age or older is required. Proof of age identification may be requested.
• Only one account per person is permitted. Multiple accounts under the same individual are strictly prohibited.
• All information provided at the time of registration must be accurate and up to date.
• Accounts must be created for personal use only. Managing an account on behalf of another person is strictly prohibited.
• You are required to participate in the account verification (KYC) process. This may require a copy of your national ID card or passport.

3 Account Security

The security of your bh99 account is entirely your responsibility. Please follow these guidelines strictly:

• Never share your password with anyone. Customer support will never ask for your password.
• Use a strong password — at least 8 characters, combining letters, numbers, and special symbols.
• Enabling Two-Factor Authentication (2FA) significantly increases the security of your account.
• If you notice any suspicious activity on your account, please contact our support team immediately.

You are responsible for any activity carried out by someone else who logs into your account or uses your credentials. bh99 will not be liable for actions taken by third parties.

4 Deposits & Withdrawals

The following rules apply to all financial transactions on bh99:

Deposit Rules:

• The minimum deposit amount is BDT 200. The maximum limit varies by payment method.
• Deposits are accepted via multiple payment methods, including mobile banking and bank transfer.
• Deposited funds must come from your own verified account only. Third-party payments are not accepted.
• Deposits are usually instant. If there is any delay, please contact support.

Withdrawal Rules:

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made using the same method that was used for the deposit.
• Withdrawals from KYC-verified accounts are processed in an average of 15 minutes.
• Additional identity verification may be required for your first withdrawal.
• A wagering requirement must be met before withdrawing any bonus winnings.

5 Bonuses & Promotions

The following general terms apply to all bh99 bonus and promotional offers. Additional terms specific to each offer may also apply.

• Please read the terms and conditions of the relevant offer carefully before using any bonus.
• Each bonus offer comes with a specific Wagering Requirement (typically 15x to 30x).
• Bonus funds cannot be withdrawn directly; they only become withdrawable after wagering the required amount.
• Attempting to use the same offer multiple times or abusing bonuses will result in the bonus being voided and the account being suspended.
• Each bonus has an expiry date; once the deadline passes, the bonus will be automatically cancelled.
• Bh99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Betting Rules

The following general rules apply to all types of game and Sports Betting on bh99:

• Once a bet is confirmed, it cannot be withdrawn or changed.
• Each game has its own rules. It is recommended to read them before you start playing.
• If a game is interrupted due to a technical error, bh99 will resolve the matter in accordance with its own policies.
• Minimum and maximum bet amounts vary by game and market.
• Placing multiple connected bets on the same event (Linked Bets) may be prohibited.
• Bh99 reserves the right to void any bet where suspicious betting patterns are detected.

Payouts for Sports Betting are issued after the event result is confirmed. Live score and result verification may take up to 24 hours.

7 Prohibited Activities

The following activities are strictly prohibited on bh99. If detected, the account will be immediately closed and all balances will be forfeited:

• Multiple Account Management — Running multiple accounts under the same name or from the same device/IP address.
• Bonus Abuse — Repeatedly claiming new member bonuses under different identities.
• Money Laundering — Using the betting platform as a channel for money laundering.
• Use of Software Bots — Using automated betting software or bots.
• System Exploitation — Exploiting technical glitches or vulnerabilities to gain an unfair advantage.
• Third-Party Payments — Depositing or withdrawing using another person's payment method.
• Fraudulent Communication — Attempting to obtain benefits by providing false information to the support team.

8 Responsible Betting

Bh99 takes responsible betting very seriously. We want every member to enjoy betting as a form of entertainment, free from pressure or addiction.

The following tools are always available to help you avoid problem betting:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a temporary break for 24 hours to 30 days.
• Self-Exclusion: Temporarily or permanently close your account yourself.
• Reality Check: Receive automatic alerts at set intervals.

For more details, visit our Responsible Gaming View page.

9 Account Closure & Suspension

Bh99 reserves the right to suspend or close any account under the following circumstances:

• In the event of a terms and conditions violation.
• Upon detection of suspicious or fraudulent activity.
• If KYC verification fails or false information is provided.
• At the direction of a regulatory authority.

You may also request self-exclusion or account closure through our support team at any time. You will have the opportunity to withdraw your verified balance before closure, though this may not be possible in cases of terms violations.

10 Terms & Conditions Updates

Bh99 reserves the right to update or amend these terms and conditions at any time. Members will be notified of any significant changes in advance via email or through the platform.

Continuing to use the platform after any changes are made means you accept the updated terms. Please check this page regularly.

If you disagree with the interpretation of any term, please contact the bh99 support team. We are committed to explaining all matters honestly and transparently.