bh99 Privacy Policy — How Your Information Is Collected and Protected

1 Scope of This Policy

This Privacy Policy applies to users of the bh99 website (bh99.vu) and its associated mobile applications. By using any bh99 service, you are deemed to have accepted the terms of this Privacy Policy.

The term "information" in this policy refers to all of the following: personal data you provide at registration, technical data collected automatically while you use the platform, and financial transaction data.

Bh99 operates in compliance with international privacy laws. We collect only the information strictly necessary to provide our services.

2 What Information Is Collected

Bh99 collects two types of information — what you provide directly and what is gathered automatically.

3 How Your Information Is Used

Bh99 uses your information solely for the following purposes:

• Account Management: For registration, login, password recovery, and account security.
• Payment Processing: To process deposits and complete withdrawals.
• KYC Verification: To verify identity and prevent money laundering.
• Customer Support: To assist you with your questions and resolve any issues.
• Promotions & Bonuses: To send you offers tailored to your preferences (you may opt out at any time).
• Security Assurance: To detect and prevent fraudulent activity.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Service Improvement: Analyzed to improve the overall user experience.

We may use your information to make automated decisions that could affect your account — such as detecting suspicious activity. In such cases, you may request a human review.

4 Who Your Information Is Shared With

Bh99 never sells your personal information to third parties. Your data may be shared only in the following limited circumstances:

• Payment Processors: Necessary information is shared with the payment gateway to complete transactions.
• KYC Provider: With licensed verification services for identity checks.
• Law Enforcement Agencies: Upon a court order or a lawful request from a regulatory authority.
• Technology Partners: Technology partners who support platform operations — such as cloud storage and cybersecurity providers — are held to the same strict privacy standards as we are.

5 How Your Information Is Protected

Bh99 has put in place the highest technical and organizational measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access to servers.
• Two-Factor Authentication (2FA): An additional layer of account security.
• Regular Security Audits: Independent cybersecurity experts conduct regular system assessments.
• Staff Training: Regular privacy training and policy compliance.
• Data Minimization: Only the information that is strictly necessary is collected.

Please note that no system on the internet is 100% foolproof. Use a strong password and always log in from a secure network to keep your account safe.

6 Cookies Policy

Bh99's website and app use various types of cookies. Cookies are small data files stored on your device that help improve the quality of our services.

You can also manage cookies through your browser settings. However, disabling all cookies may affect the functionality of certain features on the platform.

7 Your Rights

Every bh99 member has the following rights regarding their personal information:

To exercise any of these rights, please contact our support team. We will typically process your request within 30 days.

8 How Long Your Data Is Retained

Bh99 does not retain your information longer than necessary. However, certain data must be kept for a defined period for regulatory and legal reasons:

• Account Information: For the duration of account activity and up to 5 years after account closure.
• Financial Transaction Records: 5–7 years in accordance with international financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: 2 years after resolution.
• Technical Logs: Up to 1 year for security purposes.

After the designated period, data is securely deleted or anonymized.

9 Children's Privacy

Bh99 strictly does not serve anyone under the age of 18. We do not knowingly collect any data from minors.

If a minor has created an account by any means and we detect it, that account will be immediately closed and all collected data will be deleted.

10 Privacy Policy Updates

Bh99 may update this Privacy Policy when necessary. For significant changes, we will:

• We will notify you in advance at your registered email address.
• We will display a clear notice on the platform.
• The date of any changes will be updated on this page.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated policy. Please check this page regularly.